03-13-2017 03:27
03-13-2017 03:27
Hi
i am using charge 2 and it is not auto registering walking to excericses. In installations it says it should register all walks ower 10min. It does register as activity.
03-14-2017 05:26
03-14-2017 05:26
Hello @IreneTr, thanks for joining us, it's great to have you on board!
If your Charge 2 is not auto-detecting your walks, please restart it, this usually solves any problem with auto-detection on any tracker. If that doesn't seem to do the trick, please go to the Device settings on your online Dashboard and check if the Auto-Detection is set for 10 minutes. If it is, change it to a different number, sync your tracker, then change it back to 10 and sync your tracker once again.
I hope this can be helpful, give it a try and keep me posted in case you need anything else!