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Fitbit does not auto register walking as excercise

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‎03-13-2017 03:27

‎03-13-2017 03:27

Hi

i am using charge 2 and it is not auto registering walking to excericses. In installations it says it should register all walks ower 10min. It does register as activity. 

 

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‎03-14-2017 05:26

‎03-14-2017 05:26

Hello @IreneTr, thanks for joining us, it's great to have you on board! 

 

If your Charge 2 is not auto-detecting your walks, please restart it, this usually solves any problem with auto-detection on any tracker. If that doesn't seem to do the trick, please go to the Device settings on your online Dashboard and check if the Auto-Detection is set for 10 minutes. If it is, change it to a different number, sync your tracker, then change it back to 10 and sync your tracker once again. 

 

I hope this can be helpful, give it a try and keep me posted in case you need anything else! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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