01-26-2016 14:50
01-26-2016 14:50
Hi! Bought a surge a couple of weeks ago and it has worked fine togeather with my iPhone. However, now when I enter the app in iPhone and surge is syncronised, the history for earlier weeks shows zero on my dashboard? If I logg in to fitbit on my computer the history is there (for example steps from last week). and then it shows up on my phone too. But next tim I open the app on my phone and surge is synced, the steps from earlire weeks are switching to zero? Is it supposed to be like this?
01-27-2016 09:10
01-27-2016 09:10
@Yethi Weird. Does rebooting your iOS device and logging in/out of the Fitbit App help?
If for some reason it doesn't, does force quitting and reopening the Fitbit App help? You can force quit the App by: rapidly double tapping your iOS home button > swipe left until you see a preview of the Fitbit App > and then swipe up on the preview of the App to force close.
Keep me posted!