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Fitbit hr stopped functioning

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‎07-08-2016 13:43

‎07-08-2016 13:43

Yesterday my Fitbit started acting strangely. Although it was charged it went black. When I plugged it in all that has come up is a bar on the screen that is half full. I have tried to restart following the instructions but nothing has happened. What do I do?
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‎07-09-2016 04:49

‎07-09-2016 04:49

Welcome aboard to the Community @Sorogojoe! Could you tell me how the screen error look like or could you share a picture of it? Are these the steps (shared by @AlejandraFitbit) the ones you followed while restarting your tracker? You can also try setting up your tracker as a new device.

 

Let me know how it goes.

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