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Fitbit is not showing the correct time

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‎11-26-2020 10:51 - last edited on ‎11-27-2020 12:48 by

‎11-26-2020 10:51 - last edited on ‎11-27-2020 12:48 by

The correct time is not showing on my Fitbit. Have tried syncing but no luck. Any ideas?

 

 

Moderator edit: subject for clarity 

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‎11-27-2020 12:47

‎11-27-2020 12:47

Welcome to the Fitbit Community, @Emily828nash.

 

I appreciate your participation in the Forums and sharing that your device is not showing the correct time. Thanks for trying to resolve this, I am here to help. I recommend confirming if your device is paired to your Fitbit account by doing the following:

 

  1. Tap the Today tab, and tap your profile picture.
  2. If you don't see any device paired, tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

If you experience any difficulties with setting up your device, please follow the steps at Why can't I set up my Fitbit device?

 

Time on your Fitbit device should be corrected when you sync it. If your device is paired to your Fitbit account, but you're experiencing difficulties with syncing, please try our complete troubleshooting instructions in this help article: Why won't my Fitbit device sync? If the issue still persists after syncing, please try the additional troubleshooting steps here. 

 

Keep me posted on the outcome. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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