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Fitbit is not vibrating for text notifications

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‎06-14-2021 17:40 - last edited on ‎06-16-2021 15:45 by

‎06-14-2021 17:40 - last edited on ‎06-16-2021 15:45 by

They stopped working for me about eight months ago. I have tried everything on all the articles. I’ve restarted and changed settings on both my phone and FB so many times I’ve lost count. This is my third FB and all of them have had some issue within the first year. I can SEE the text messages in the FB notification pull down. But I get no vibration or pop up. This is my last FB. Fooled three times into the same trap of failure within year one. 

 

 

Moderator edit: subject for clarity 

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‎06-16-2021 15:44 - last edited on ‎10-21-2024 08:01 by Fitbit Moderator

‎06-16-2021 15:44 - last edited on ‎10-21-2024 08:01 by Fitbit Moderator

Welcome to the Fitbit Community, @SunsetRunner.

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling about this situation and recommend confirming our complete troubleshooting instructions in Why didn't my Fitbit device alert me? For more information about notifications, see How do I get notifications from my phone on my Fitbit device?

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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