Fitbit not changing timezone automatically.

[JayC26]

My device still thinks it's in Florida, any advice on how to tell it the holidays are over?

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @JayC26, thanks for joining the Fitbit Community, it's great to have you on board. 

Usually your tracker, after syncing, will update the time and date of the place you're currently in as long as your phone (or device that's currently syncing) is already in the correct timezone. However, if you have synced already and the time and date is not updating, please restart your tracker and sync it once again. 

I hope this can be helpful, give it a try and keep me posted in case you need anything else. 

[JayC26]

Hi,
Thanks very much for your email, however having restarted the tracker the time on the device remains incorrect.
Any ideas?
Thanks in advance,
Jason

Sent from my iPhone

[MarcoGFitbit]

Hello @JayC26, thanks for taking the time to reply, I hope you're having a great day. 

If after restarting and syncing your tracker the timezone hasn't changed automatically, please change it manually by going to the Fitbit app > Account > Advance Settings. Then disable Set Automatically and select your current timezone manually. Sync your tracker and when the time corrects itself, go back and enable Set Automatically once again. 

I hope this can be helpful, give it a try and let me know the outcome!