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Fitbit not syncing with iphone

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‎05-30-2017 13:18

‎05-30-2017 13:18

I have a Fitbit one. It's not syncing with my iPhone 6. It did up to 3 days ago. I have uninstalled Fitbit app and reinstalled it on the phone 3 times. It does not find my Fitbit any more. My Fitbit is fully charged. The Fitbit works, I can see my steps but no syncing. Any thoughts on this?????

 

thank you. 

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‎05-30-2017 14:28

‎05-30-2017 14:28

I have the same problem, the app is not showing any steps for about 2weeks despite many efforts to sync......highly annoying! 

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‎05-30-2017 17:56

‎05-30-2017 17:56

This happened to my on Friday. Try resetting the Fitbit. While it is on the charger press the button at the end of charging cable 3 times with brief pauses. Once the Fitbit logo appears it is reset. You do not lose any data or progress. 

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