Fitbit notifications on my phone

[mdinatale]

I am getting a Fitbit notification on my I phone . When I tap on it it opens my Fitbit app. When I go to notifications in the app nothing is there ?

[EstuardoFitbit]

Hey there @mdinatale, welcome to the Fitbit Community. 

Thanks a lot for taking the time to share your experience with us. 

Considering the description of the notifications you're getting, I can imagine these are the alerts going to your phone. Alerts include low battery warnings, step goal milestones, friend requests, messages from friends, and more.

Click here to see how to set your alerts properly. 

[mdinatale]

All of this was already checked and it is still not working.

[EstuardoFitbit]

Hey there @mdinatale, 

I'm unsure about the issues. Could you please clarify what type of notifications you're receiving on your phone? Are they like low battery alerts (device running out of battery), or is it something different?

[mdinatale]

All types, low battery, goal met, over goal etc

[EstuardoFitbit]

Thanks for being back @mdinatale! 

Actually, alerts aren't accessible in a specific area for viewing. As the name suggests, they're simply reminders. There's no chat box or dedicated space to view notification history.

I hope I've clarified this; I know it can be confusing.

[mdinatale]

Before I switched to google login when I tapped on the alert it opened and
showed me the alert. Now when I tap on it it just opens the Fitbit app . No
notifications appear

[EstuardoFitbit · Accepted solution]

Hello there @mdinatale, 

I'd like to apologize for the differences between the previous and new app versions.

To help us understand your preferences, I recommend creating a Product Feedback post. This feedback enables us to adapt your devices to your needs and continually improve.