04-25-2018 09:19
04-25-2018 09:19
I had my One for a couple of years. Yesterday it stopped syncing with the Fitbit app. It had charge but fully charged One, deleted from my account, deleted app from iPhone and started from beginning. But Fitbit can not find One. Keeps searching. The One does record my steps but will not sync. Suggestions, please
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04-25-2018 23:39
04-25-2018 23:39
I would try restarting your phone and then restarting your fitbit using this procedure:
Give this a few tries as it doesn't always work.
04-25-2018 23:39
04-25-2018 23:39
I would try restarting your phone and then restarting your fitbit using this procedure:
Give this a few tries as it doesn't always work.
04-26-2018 14:29
04-26-2018 14:29
Tried logging out and in, switching the phone and watch on off but my surge will not sync? Please help
06-04-2018 11:22
06-04-2018 11:22
How did you figure this out?! ... Even the Fitbit support people didn't suggest this.
I was pleasantly surprised that this worked!
06-04-2018 12:47
06-04-2018 12:47
Glad it worked for you I'm afraid mine still does not sync, tried a New Ionic which also froze after 2 weeks, got my money back and I now have a garmin vioactive 3 which I am rely pleased with