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Fitbit problems

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‎01-05-2016 22:16

‎01-05-2016 22:16

So I have had my Fitbit replaced in the past because I have had issues with it. Now I again am having issues. I charge my Fitbit like normal. Then about and hour or so later look down at my wrist to see it isn't working and find it won't turn on. I plug it in and it's charges. I've tried cleaning it and restarting it as well. Nothing seems to keep it working.
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‎01-06-2016 06:36

‎01-06-2016 06:36

A warm welcome to our new friend @Laurahall221! Thanks for joining us! Smiley TongueMmm this is weird, did you restarted your tracker by following the steps provided at: How do I restart my tracker?, also I'd like you to confirm your tracker is charging as it should by reading the following article My tracker's battery isn't charging. If it is, I'd suggest you contact our Customer Support team and let them know the steps you've tried so you can get a faster solution from them.

 

Keep me posted! Woman Wink

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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