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Fitbit screen

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‎11-28-2023 15:58

‎11-28-2023 15:58

My Fitbit screen will not illuminate. It is fully charged per the app. I can feel it vibrate so I know the device is working. Any suggestions.

Many thanks in advance.

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4 REPLIES 4

‎11-28-2023 17:45

‎11-28-2023 17:45

@GrandmaNugget , A warm welcome to the Community ! Thank you for your message. 

What Fitbit model are you using?
Have you tried restarting the Fitbit?How do I restart my Fitbit device?

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

Best Answer

‎12-03-2023 04:07

In response to JuanFitbit

‎12-03-2023 04:07

Hi. Yes, I did try to turn it off and then back on again. That did not work. This is the second Fitbit that I’ve had where the screen has complete died. I am going to consider this one a loss, too. No more fitbits for me.

Thank you for your time!

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‎12-03-2023 04:46

In response to GrandmaNugget

‎12-03-2023 04:46

@GrandmaNugget   Many Fitbit models have a screen brightness setting.  There might be more help for you if you tell us what model you use.

Touch screens are sensitive and settings can get inadvertently changed.  Once my Fitbit woke me from sleep because I started the Exercise app -- my Fitbit vibrated when the GPS connected and it woke me.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎12-03-2023 09:06

‎12-03-2023 09:06

Did you try changing the clock face?  I had some wonky screen issues a while back. Changing it and then changing back worked, again, it wasn’t blank. 

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