Fitbit tracker is unable to receive Notifications.

[10DAS]

My notifications are not working any longer. It on my Fitbit and device to allow

how to re set

Moderator Edit: Clarified Subject.

[MarcoGFitbit]

Hello @10DAS, thanks for joining the Fitbit Community, it's great to have you on board! 

Thanks for bringing this to my attention. Tell me, which tracker are you currently using? Please note that some Fitbit devices can be put in Do Not Disturb (DND) mode, which will prevent them from receiving Notifications. These are:

- Charge 2: Press down the button for 2 seconds, a message and a vibration will let you know if DND has been turned on or off

- Blaze: Swipe down on your Blaze. If DND is enabled you will see the OFF button selected.

- Versa and Ionic: Press down the left button for 2 seconds, then swipe until you find Notifications. If DND is enabled, you will be able to see OFF under Notifications.

However, if everything seems right with your tracker I would like to suggest you to reset Notifications from the Fitbit app following these steps:

- Go to the Bluetooth settings on your phone and tap on tracker. Then tap on Forget this Device. 

- Force-close the Fitbit app by double tapping the home button on your phone and swiping up the app. 

- Open the app again and tap on Account > Your Tracker > Notifications. You will receive the following Pop-up:

- Then, once you tap on Set Up, the app will begin setting up your tracker with the Bluetooth on your phone, which will prompt the next pop-up:

- Tap Pair

- Once you get back to the tracker options, tap on Notifications an enable the ones you'd like to receive.

Additionally, please go to your phone Settings > Notifications > Fitbit and make sure the following is enabled:

• Allow Notifications
• Show on Lock Screen
• Show in History 

I hope this can be helpful, give it a try and keep me posted in case you need anything else.