04-12-2016 06:57
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04-12-2016 06:57
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Anyone else have this issue?

04-12-2016 08:37
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04-12-2016 08:37
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Hello @Heyhoo,
I would recommend using the replacement setup process to re-pair your tracker to your account. This should definitely help you get back on the right track!
Let me know if you need any additional help and welcome to the Community!
04-12-2016 13:20
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04-12-2016 13:20
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Sent from my iPhone

04-12-2016 13:50
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04-12-2016 13:50
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@Heyhoo Hmmm. I would then recommend the following steps:
2. Open your iOS settings > turn off Bluetooth for 10 seconds > and then turn Bluetooth back on.
3. Force quit the Fitbit App by: rapidly double tapping your iOS home button > swipe left until you see a preview of the Fitbit App > and then swipe up on the App to force close.
4. Open the Fitbit App to initiate a sync.
This should help, but keep me posted!
