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Fitbit won't connect to iPhone XS

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‎04-20-2020 20:31 - last edited on ‎04-22-2020 15:54 by

‎04-20-2020 20:31 - last edited on ‎04-22-2020 15:54 by

Why is it  not compatible with iPhone XS 

i bought one wouldn’t not connect couldn’t not even find device. 

I called they sent me a new one same problem 

going call them get it sent back refunded 

 

please make it compatible 

 

I want an explanation 

 

 

Moderator edit: subject for clarity

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‎04-22-2020 06:06

‎04-22-2020 06:06

Hi @Cookie35r - Which Fitbit device do you have? I ask because there are several HR devices. 

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