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Fitbit won't sync after the new version of the Fitbit app

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‎10-20-2020 09:06 - last edited on ‎10-26-2020 13:39 by Fitbit Moderator

‎10-20-2020 09:06 - last edited on ‎10-26-2020 13:39 by Fitbit Moderator

I installed the new version of the app and now, nothing is working. Help!

 

Moderator Edit: Clarified subject

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‎10-27-2020 06:40 - edited ‎09-25-2023 05:23

In response to MausmiS

‎10-27-2020 06:40 - edited ‎09-25-2023 05:23

Hi there @MausmiS, welcome on board. I'm sorry to hear that you're also having syncing difficulties with your Fitbit device, I understand why you're feeling frustrated. I'm here to help you.

I'd recommend following the troubleshooting steps provided here: Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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‎10-26-2020 13:41 - edited ‎01-09-2024 03:13

‎10-26-2020 13:41 - edited ‎01-09-2024 03:13

Hi there @akravetz, it's nice to see you around the Community Forums. I'm sorry to hear that your Fitbit device stopped syncing after installing the latest version of the Fitbit app, I understand where your concern is coming from. I'll be glad to help you.

I've seen you got in touch with our Support Team regarding this issue and they helped you to get back on track.

I also wanted to let you know that I've moved your post to iOS App for organization purposes.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎10-26-2020 20:49

‎10-26-2020 20:49

Same here I can’t able to sync my Fitbit since yesterday...it’s frustrating..!!!

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‎10-27-2020 06:40 - edited ‎09-25-2023 05:23

In response to MausmiS

‎10-27-2020 06:40 - edited ‎09-25-2023 05:23

Hi there @MausmiS, welcome on board. I'm sorry to hear that you're also having syncing difficulties with your Fitbit device, I understand why you're feeling frustrated. I'm here to help you.

I'd recommend following the troubleshooting steps provided here: Why won't my Fitbit device sync?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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