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Fix for apps not updating for Canadian users

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‎01-17-2019 07:55 - last edited on ‎01-17-2019 13:05 by Fitbit Moderator

‎01-17-2019 07:55 - last edited on ‎01-17-2019 13:05 by Fitbit Moderator

Fitbit put out an app update yesterday (January 16, 2019) If you are Canadian, you may find that the Apple App store is pointing to the US store and won't allow you to update your apps.  Log off the app store on your phone, I restarted my phone for good measure, and log in again.  You should see a notice that you have to go to the Canadian app store, click OK.  My apps are now updating properly.  Must have been the last Apple IOS update that caused the Canada US app store change.  Hope this helps.

 

 

Moderator edit: updated subject for clarity. 

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‎01-17-2019 13:04

‎01-17-2019 13:04

Welcome to the Fitbit Forums @DebiMcN. It's nice to see you around. Thank you for sharing this troubleshoot steps in order to fix the update download. 

 

This information could be really useful for Canadian users.

 

Keep on visiting the forums and for sharing this with us. 

Andrea | Community Moderator, Fitbitp>

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Si te gustó mi respuesta regálame un Kudo. Si tu pregunta fue resuelta Acepta la solución 🙂
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