Flex quit vibrating

[BobbyChemist]

My Fit Flex doesn't vibrate and flash when step goal achieved

[SteveH]

Does the vibrate otherwise work e.g. for an alarm?

I've seen a few instances of this where the settings had been accidentally changed such the Flex was no longer set to vibrate at the step goal or the number of steps for that goal had changed. It's worth checking your settings:

https://www.fitbit.com/settings/device     to check that it's still steps

And the number of steps for the goal can be checked on the dashboard.

[BobbyChemist]

Never used the silent alarms before. Tried and the vibrate didn't work. Lights did. Tried restart as suggested by another post and same result.
Guess that function is broken. Thanks anyway.

Sent from my iPhone

[SteveH]

I'm not sure how important that function is to you but you can check whether you are still withing warranty at www.fitbit.com/returns and if you are then you can contact customer support via:

http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

[DerrickS · Accepted solution]

@BobbyChemist Have you tried restarting your tracker? If a restart doesn't help, I'd then recommend reaching out to customer support like @SteveH mentioned above.

Hope this helps you out!