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Food diary not working

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‎07-14-2018 19:01

‎07-14-2018 19:01

I enter an item, it either deletes it or changes it to Cheddar Cheese or something totally different.  Apparently I had turkey yesterday.... I didn't!  I've deleted and reinstalled the app twice but still happening.  So I'll add something like oats, strawberries, honey and when I save they'll all dissappear and I'll have a listing for cheese....  Helppppp....

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‎07-14-2018 19:02

‎07-14-2018 19:02

Hi @Yaamba

 

This is on a banner at the top of the forums:

 

"We are aware of an issue which is causing irregularities with food logging on iOS 2.53. While we investigate, we recommend iOS users log food via the fitbit.com dashboard. Visit this discussion for updates. "

Stepping in the U.S.A. since September 2013. Android 14

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3 REPLIES 3

‎07-14-2018 19:02

‎07-14-2018 19:02

Hi @Yaamba

 

This is on a banner at the top of the forums:

 

"We are aware of an issue which is causing irregularities with food logging on iOS 2.53. While we investigate, we recommend iOS users log food via the fitbit.com dashboard. Visit this discussion for updates. "

Stepping in the U.S.A. since September 2013. Android 14

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‎07-14-2018 19:35

In response to Odyssey13

‎07-14-2018 19:35

Thank you, I did find that after I posted, first time in here.  Thanks.

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‎07-20-2018 11:38

In response to Yaamba

‎07-20-2018 11:38

Hey everyone -- This issue has been resolved. Please ensure your app is updated if you still experiencing this issue. We appreciate everyone's patience and cooperation as we worked on a fix.

 

I'll be closing this thread to prevent duplicates. If you are experiencing any new issues with food logging, please start a new thread.

Erick | Community Moderator

It's all about the food! What's Cooking?

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