07-14-2018 00:20
07-14-2018 00:20
Hi,
I use my Blaze with the FB app.
Since the last few days, any food I enter on the app alone is deleted when the next food item is entered. This does not happen on the web page.
I have closed down and restarted the app thinking it may be a memory issue but still the same.
I run my app on an iPhone 6S and all apps and OS are up to date.
Any ideas?
Thanks,
Vince Townsend
Answered! Go to the Best Answer.
07-14-2018 04:22
07-14-2018 04:22
There is a bug with food logging that fitbit are investigating. Keep an eye on the following thread that has their latest updates:
https://community.fitbit.com/t5/iOS-App/Issues-with-food-input-on-iOS-2-53/td-p/2825777
07-14-2018 04:22
07-14-2018 04:22
There is a bug with food logging that fitbit are investigating. Keep an eye on the following thread that has their latest updates:
https://community.fitbit.com/t5/iOS-App/Issues-with-food-input-on-iOS-2-53/td-p/2825777
07-16-2018 06:01
07-16-2018 06:01
A warm welcome to the Community @Vince74TD and @SteveH thanks for stopping by.
I just wanted to let you know that I have moved your post from the Blaze board to the iOS app board, since I think that here you will be able to see more related topics about the Fitbit app.
Also, I am glad to see here that our friend replied to your inquiry. If there is anything else we can do for you, let us know.
Keep the stepping up!
07-16-2018 06:16
07-16-2018 06:16
When is this issue going to be resolved
07-16-2018 06:17
07-20-2018 11:37
07-20-2018 11:37
Hey everyone -- This issue has been resolved. Please ensure your app is updated if you still experiencing this issue. We appreciate everyone's patience and cooperation as we worked on a fix.
I'll be closing this thread to prevent duplicates. If you are experiencing any new issues with food logging, please start a new thread.