FitBit App not logging food intake

[Vince74TD]

Hi,

I use my Blaze with the FB app.

Since the last few days, any food I enter on the app alone is deleted when the next food item is entered.  This does not happen on the web page.

I have closed down and restarted the app thinking it may be a memory issue but still the same.

I run my app on an iPhone 6S and all apps and OS are up to date.

Any ideas?

Thanks,

Vince Townsend

[SteveH · Accepted solution]

There is a bug with food logging that fitbit are investigating. Keep an eye on the following thread that has their latest updates:

https://community.fitbit.com/t5/iOS-App/Issues-with-food-input-on-iOS-2-53/td-p/2825777

[AlejandraFitbit]

A warm welcome to the Community @Vince74TD and @SteveH thanks for stopping by.

I just wanted to let you know that I have moved your post from the Blaze board to the iOS app board, since I think that here you will be able to see more related topics about the Fitbit app.

Also, I am glad to see here that our friend replied to your inquiry. If there is anything else we can do for you, let us know.

Keep the stepping up! 

[Lynneford]

When is this issue going to be resolved 

[SteveH]

Today.

See: https://community.fitbit.com/t5/iOS-App/Issues-with-food-input-on-iOS-2-53/td-p/2825777

[ErickFitbit]

Hey everyone -- This issue has been resolved. Please ensure your app is updated if you still experiencing this issue. We appreciate everyone's patience and cooperation as we worked on a fix.

I'll be closing this thread to prevent duplicates. If you are experiencing any new issues with food logging, please start a new thread.