07-16-2018
13:51
- last edited on
07-17-2018
08:32
by
MarcoGFitbit
07-16-2018
13:51
- last edited on
07-17-2018
08:32
by
MarcoGFitbit
Is there a way to log food for the four days missed now the app is working correctly. I did not log by the fit bit dashboard while the app was not working. Thank you in advance 😀
Moderator Edit: Clarified Subject.
Answered! Go to the Best Answer.
Best Answer
07-17-2018
08:37
- last edited on
02-05-2026
05:37
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-17-2018
08:37
- last edited on
02-05-2026
05:37
by
MarreFitbit
Hello @JulieGill, have a warm welcome to the Fitbit Community, it's great to have you on board. It's nice to see you too @ACG, I hope you're doing well. ![]()
@JulieGill, thanks for bringing this to my attention, I understand you did not log your food for the past 4 days, but don't worry, you can log them now through the Fitbit app without inconveniences. Please follow these steps:
I hope this can be helpful, if there's anything else I can do for you, please feel free to reply, I'll be happy to help.
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Here is the fix:
We are aware of an issue which is causing irregularities with food logging on iOS 2.53.
https://community.fitbit.com/t5/iOS-App/Issues-with-food-input-on-iOS-2-53/m-p/2825777#M87620
ALAN | VAN,B.C. Canada Community Council Member
Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS
Click here Fitbit help for more solutions
Best Answer
07-17-2018
08:37
- last edited on
02-05-2026
05:37
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-17-2018
08:37
- last edited on
02-05-2026
05:37
by
MarreFitbit
Hello @JulieGill, have a warm welcome to the Fitbit Community, it's great to have you on board. It's nice to see you too @ACG, I hope you're doing well. ![]()
@JulieGill, thanks for bringing this to my attention, I understand you did not log your food for the past 4 days, but don't worry, you can log them now through the Fitbit app without inconveniences. Please follow these steps:
I hope this can be helpful, if there's anything else I can do for you, please feel free to reply, I'll be happy to help.
Thank you very much for the reply to my question, it’s very much appreciated. Easy when you know how😀😀😀😀😀😀😀😀😀
Best Answer
07-18-2018
04:53
- last edited on
02-05-2026
05:37
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-18-2018
04:53
- last edited on
02-05-2026
05:37
by
MarreFitbit
Hello @JulieGill, I hope you're doing well, thanks for taking the time to reply. ![]()
I'm very happy to know my instructions were helpful for you, in case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!
07-20-2018
11:38
- last edited on
02-05-2026
05:37
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-20-2018
11:38
- last edited on
02-05-2026
05:37
by
MarreFitbit
Hey everyone -- This issue has been resolved. Please ensure your app is updated if you still experiencing this issue. We appreciate everyone's patience and cooperation as we worked on a fix.
I'll be closing this thread to prevent duplicates. If you are experiencing any new issues with food logging, please start a new thread.
Best Answer