07-17-2018 01:19
07-17-2018 01:19
Despite updating my iOS app this morning the food logging is still not fixed. It worked to log my breakfast and then when I went to log my lunch it was back to deleting or entering the wrong food completely. Very disappointed that it only worked for a couple of hours. Anyone else have this problem? Any suggestions or solutions?
Answered! Go to the Best Answer.
Best Answer07-20-2018 11:39
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-20-2018 11:39
Hey everyone -- This issue has been resolved. Please ensure your app is updated if you still experiencing this issue. We appreciate everyone's patience and cooperation as we worked on a fix.
I'll be closing this thread to prevent duplicates. If you are experiencing any new issues with food logging, please start a new thread.
Best Answer07-17-2018 03:22
07-17-2018 03:22
No. So far so good for me with the updated iOS app. There is however still an old bug that hasn’t been fixed despite its been 6 months. It’s the one where the Fitbit iOs app shows the ”pace” metric for weight training. Doesn’t make any sense at all as you don’t move. It’s correct at fitbit.com dashboard though. Lot’s of software issues with Fitbits.
Best Answer07-20-2018 11:39
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-20-2018 11:39
Hey everyone -- This issue has been resolved. Please ensure your app is updated if you still experiencing this issue. We appreciate everyone's patience and cooperation as we worked on a fix.
I'll be closing this thread to prevent duplicates. If you are experiencing any new issues with food logging, please start a new thread.
Best Answer