Food logging problem

[Change39]

Since last night I am not able to add food to my food intake log. Either doesn’t save at at or randomly saves some other food. Tried everything-logging out -back in , hard reset etc 

[Odyssey13]

Hi @Change39

This is on a banner at the top of the forums:

"We are aware of an issue which is causing irregularities with food logging on iOS 2.53. While we investigate, we recommend iOS users log food via the fitbit.com dashboard. Visit this discussion for updates. "

[LancashireLass]

My food log is also not logging food correctly.  I put whole wheat bread, select two slices and click save and it logs it as a walnut whip, it dose this or it logs as thrive shake against most food I try to log on my phone.  I can now only log food directly on the website.

The website is not as good to log food as the servings don't seem to log properly either, so it does not correctly reflect my actual intake.

[SteveH]

@LancashireLass that sounds like the same issue. Keep an eye on the main thread as that's where fitbit will be posting any news:

https://community.fitbit.com/t5/iOS-App/Issues-with-food-input-on-iOS-2-53/td-p/2825777

[ErickFitbit · Accepted solution]

Hey everyone -- This issue has been resolved. Please ensure your app is updated if you still experiencing this issue. We appreciate everyone's patience and cooperation as we worked on a fix.

I'll be closing this thread to prevent duplicates. If you are experiencing any new issues with food logging, please start a new thread.