07-16-2018
13:51
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07-17-2018
08:32
by
MarcoGFitbit
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07-16-2018
13:51
- last edited on
07-17-2018
08:32
by
MarcoGFitbit
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Is there a way to log food for the four days missed now the app is working correctly. I did not log by the fit bit dashboard while the app was not working. Thank you in advance 😀
Moderator Edit: Clarified Subject.
Answered! Go to the Best Answer.

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07-17-2018 08:37
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07-17-2018 08:37
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Hello @JulieGill, have a warm welcome to the Fitbit Community, it's great to have you on board. It's nice to see you too @ACG, I hope you're doing well.
@JulieGill, thanks for bringing this to my attention, I understand you did not log your food for the past 4 days, but don't worry, you can log them now through the Fitbit app without inconveniences. Please follow these steps:
- Go to the Food tile and tap on the plus (+) sign to start adding your log.
- Start logging your food as you normally do, searching for it or selecting a Custom food.
- On the next screen, under Date, instead of saving the food under Today, use the dropdown selections to choose the date of your log.
- Tap on Save to finish.
I hope this can be helpful, if there's anything else I can do for you, please feel free to reply, I'll be happy to help.
07-16-2018 19:09
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07-16-2018 19:09
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Here is the fix:
We are aware of an issue which is causing irregularities with food logging on iOS 2.53.
https://community.fitbit.com/t5/iOS-App/Issues-with-food-input-on-iOS-2-53/m-p/2825777#M87620
ALAN | VAN,B.C. Canada Community Council Member
Versa, Charge, Charge HR, Ionic, Ace, Aria 2 scale, Flyer headphones - iOS
Click here Fitbit help for more solutions
>Contact

07-17-2018 08:37
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07-17-2018 08:37
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Hello @JulieGill, have a warm welcome to the Fitbit Community, it's great to have you on board. It's nice to see you too @ACG, I hope you're doing well.
@JulieGill, thanks for bringing this to my attention, I understand you did not log your food for the past 4 days, but don't worry, you can log them now through the Fitbit app without inconveniences. Please follow these steps:
- Go to the Food tile and tap on the plus (+) sign to start adding your log.
- Start logging your food as you normally do, searching for it or selecting a Custom food.
- On the next screen, under Date, instead of saving the food under Today, use the dropdown selections to choose the date of your log.
- Tap on Save to finish.
I hope this can be helpful, if there's anything else I can do for you, please feel free to reply, I'll be happy to help.
07-17-2018 14:59
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07-17-2018 14:59
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Thank you very much for the reply to my question, it’s very much appreciated. Easy when you know how😀😀😀😀😀😀😀😀😀

07-18-2018 04:53
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07-18-2018 04:53
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Hello @JulieGill, I hope you're doing well, thanks for taking the time to reply.
I'm very happy to know my instructions were helpful for you, in case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!
07-20-2018 11:38
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07-20-2018 11:38
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Hey everyone -- This issue has been resolved. Please ensure your app is updated if you still experiencing this issue. We appreciate everyone's patience and cooperation as we worked on a fix.
I'll be closing this thread to prevent duplicates. If you are experiencing any new issues with food logging, please start a new thread.

