help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Food log spinning

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-30-2020 16:42

‎01-30-2020 16:42

I have been using Fitbit for many years. I recently upgraded to Versa2. I have been trying to log my food intake but after I choose a food it just spins and never adds food. Does anyone have any idea why?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎02-06-2020 16:22

‎02-06-2020 16:22

Welcome to the Fitbit Community @Yeti54.

 

I'm sorry to hear that you are having difficulties to log your food.

 

Please try logging out from the Fitbit app, reboot your phone and log back in.

 

Our team is currently releasing a new version of the Fitbit app (3.14). If you still don't have this version, you should receive a notification soon.

 

If you have any question, please don't hesitate to contact us back at any time.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes