01-09-2017 06:48
01-09-2017 06:48
Hello. I entered a food plan using the iOS app. It looks like it saves it so I click on Done. But when I go back into my account it shows as if it needs to be set up again. Shouldn't I see the plan that was saved in my account? I think it's affecting the calories tracker as well because it shows I'm in the red, but at the end of the day the difference between intake and output is well below the target deficit. Unless I'm not understanding how to use that as well.
thanks!
01-10-2017 04:15
01-10-2017 04:15
Hello @RickLov, thanks for joining us, it's great to have you on board the Community!
This seems like a very odd situation, however if you're food plan doesn't seem to be saving on the mobile app, please logout from the app, restart your phone and log back in, then try to save your food plan again.
If this doesn't seem to do the trick, please go to your online Dashboard and try to set up your food plan there in the meantime.
I hope this can be helpful, feel free to reply in case you need anything else!
01-10-2017 10:12
01-10-2017 10:12
Hi Marco,
This seemed to work so far. Thanks for your help!
01-11-2017 03:55
01-11-2017 03:55
Hello @RickLov, I hope you're doing well. Thanks for taking the time to update me about this, I'm very glad your issue has been resolved.
In case you have some spare time, please check our Discussions board where you will find other members sharing their experiences and tips for an active lifestyle.
Happy stepping!