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Forgot my email and can't log in

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‎12-23-2020 11:28 - last edited on ‎12-23-2020 12:45 by

‎12-23-2020 11:28 - last edited on ‎12-23-2020 12:45 by

I cant log into my fitbit account because I can't get into the email I used, my phone number and I think facebook is linked too, is there any way that I can get a verification code to my phone number to get back into my account? 

 

 

Moderator edit: subject for clarity 

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‎12-23-2020 11:47

‎12-23-2020 11:47

Hi @daisyxc07  you'll need to find a way to get into that email address because that is how your account was set up. You can't even change the email on your account without access to the old email address to give permission. You could just get a new email address/account and go from there with fresh stats.

Stepping in the U.S.A. since September 2013. Android 14

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