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Friend request

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‎01-01-2017 09:39

‎01-01-2017 09:39

I'm getting notification of friend requests but when I go into the app they're not there. Does anyone have any suggestions on how to get them to appear?

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‎01-02-2017 06:06

‎01-02-2017 06:06

Hello @Colleen87, have a warm welcome to the Community, it's nice to see new faces around! Smiley Happy

 

It's possible that the notification itself will not appear on the Fitbit app if you have already seen it on your online Dashboard; nevertheless, please open the Ftibit app, tap on the Friends tab and then on Messages. If you haven't accepted the invitations, they will still be there, under the Messges tab.

 

Hope this can be helpful, feel free to reply in case you need anything else! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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‎01-02-2017 07:29

In response to MarcoGFitbit

‎01-02-2017 07:29

 

@MarcoGFitbit They are not under messges....

I get a notification that I have friend rquest on a push notification, and I get an e-mail stating I have a new request, but there is no request on the app or dashboard....This has happened four times in the past 2 or 3 days.  

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