help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Frozen screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-27-2017 01:37

‎07-27-2017 01:37

I would love some help with resolving a frozen screen - where can I take my blaze to have it repaired thank you 

Best Answer
0 Votes
2 REPLIES 2

‎07-27-2017 04:21

‎07-27-2017 04:21

It might be a software problem so it's worth trying a restart first of all using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give it a few tries though as it doesn't always work.

Best Answer
0 Votes

‎07-28-2017 00:58

In response to SteveH

‎07-28-2017 00:58

Thank you Steve I will try that 👍🏼

Best Answer
0 Votes