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Frozen

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‎10-07-2023 23:06

‎10-07-2023 23:06

Wrist Versa is frozen. Still updating to my app. Can’t get my screen to change. 

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2 REPLIES 2

‎10-10-2023 19:52

‎10-10-2023 19:52

Welcome to the community forums, @Darlad63.

Just to confirm, do you mean that the Versa screen is the one frozen? Or is the issue with the Fitbit app? Please share these details as this will help me to provide you with the right steps. In the meantime, let me recommend checking our help site where you can find more information about our devices and the Fitbit app, as well as troubleshooting steps.

Best Answer

‎10-10-2023 19:55

In response to LizzyFitbit

‎10-10-2023 19:55

The Fitbit wrist band. I have an alarm set to go off at 12:34 each day and
that goes off and the screen changes with that alarm but i cannot get it to
do anything else. My steps show up on the app if I wear the band, but the
band is stuck.
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