04-03-2017 11:14 - last edited on 04-05-2017 07:10 by MarcoGFitbit
04-03-2017 11:14 - last edited on 04-05-2017 07:10 by MarcoGFitbit
Hi - just had my Charge 2 for a few weeks all going ok and no issues until I started using the GPS function on my iPhone when cycling. Sometimes all is well but mostly I get a "saw-tooth" pattern when synching that gives really inaccurate speed/distance results. I don't cycle that fast (or slowly)!
Anyone else had this problem?
Thank you.
Moderator Edit: Clarified Subject.
04-05-2017 07:13
04-05-2017 07:13
Hello @OldSailor, thanks for joining us, it's great to have you on board!
When cycling, do you normally do it in an open space or do you have buildings or trees nearby? Do you experience this issue with other exercise such as Walk or Run?
I would appreciate if you can reply to me with a screenshot of your map (or maps) affected so I can check this further. Additionally, please go to your online Dashboard and check if your maps are registering correctly there.
I'll be waiting for your reply, thanks for your patience with this matter.
04-05-2017 10:27
04-05-2017 10:27
01-03-2019 07:41
01-03-2019 07:41
Presumably if GPS maps do not work accurately on any Fitbit device, all of the data churned out is then false?