GPS maps not showing full walks

[Alicat2104]

Since the iOS app update, the GPS maps are only showing part of my walks. They record the full distance and other info, but on the maps only show a small part of the walk? I always start tracking at home before I leave and end tracking when I get back home so the full circle shows start / stop at the house, but not anymore.

[RobertoME]

Hi there @Alicat2104, good to see you around. I wonder how you are tracking your GPS exercise, are you using MobileRun from the app, GPS connected from a tracker with this option or is it a Surge?

Regardless of my previous question, if you have recently updated the app it might be require a restart. so log out from your Fitbit App and restart your phone. Once it has restarted, log back in and try again to review if the issue was resolved.

I'll be around, don't forget to keep me posted on how it goes this issue.

[Alicat2104]

Hi

It's a Charge 2 and this problem has only been happening since the last version update on the 11th.

I've done what you suggested and will see if it makes any difference.

[ellen.caulfield]

I have a charge 4 and everything is up to date and I’m having the same issue. My map shows an incomplete course