Getting Chargehr to fully load

[Steve123]

I have loaded Fitbit app on phone and am trying to get set up. It went through all instructions and gets to You're all set and shows finishing up t bottom of screen. Does not go further and ha continued to say finishing up over 12 hour. Tried redoing whole process and results are same. Any ideas?

[EdsonFitbit]

It's great to see that you've visited the Fitbit Community @Steve123. To address your issue better please be so kind to provide me with a screen shot of the page you are unable to go further. In the meantime it could be a good idea trying to sync your Charge HR with a computer if possible.

I moved this thread to the iOS app board because it is more related to the topic. Looking forward to your new comments. 

[Steve123]

Thank you very much for the response. I contacted Fitbit help line and they helped me reboot the Fitbit and it is now working fine.

Thanks, Steve

[EdsonFitbit]

Thanks for the update @Steve123. I'm glad to hear that you are back on track.

Nice work! Now, let's get back to stepping.