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Getting SSL error message

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‎11-25-2017 11:00 - last edited on ‎11-25-2017 14:18 by Fitbit Moderator

‎11-25-2017 11:00 - last edited on ‎11-25-2017 14:18 by Fitbit Moderator

I can’t get logging into my Fitbit app it keeps saying SSL error has occurred and can not get a connection dose any body know how I help me please 

 

Moderator edit: Updated subject for clarity 

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‎11-25-2017 14:24

‎11-25-2017 14:24

It's great to have you here @Christycullen91! Thanks for the details that you've mentioned. I would like you to make sure you have the latest version of the app (which is 2.43 for iOS). Also, force quit it and restart your phone. 

 

Hope this helps! Keep me posted. 

 

P.S. I've moved your post to the iOS board. 

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