Graphs show "no measurements" instead of data

[evantheironman1]

My relatively new Versa 2 is not tracking anything beyond high level data. Every category just says “no measurements” once you click on the daily totals of each category. Where you should see peaks and valleys is just a statement called “no measurements.” Any thoughts? Thanks in advance!

Moderator Edit: Clarified subject

[bigAls]

If the FitBit was not a gift, I would have another tracker or iWatch. But
since it was a gift, I wear it and have been very active. I hope Google
resolves this issue soon.

[RobinLine]

Why is this response listing the issue as resolved?  It is not resolved and there has been no further communication or progress.  Inaccurately flagging a problem is solved is misleading and makes other users think it is not as widespread as it is.  Shameful attempt to coverup a huge issue.

[bigAls]

This issue is not resolved. I still do not have historical measurement
graphs of steps per hour.

[AstroHB]

It absolutely is not resolved!

[franc]

I am used to looking at the steps measurements but they are no longer registered.

Did I turn something off? Is there a reset button somewhere?

[SunsetRunner]

Easily fixable we all raise this as a new issue. Let them shut thousands of open issues……

[bigAls]

Sounds good to me and I will start a new one tonight for other than steps!
Thanks

[brianholl]

They are saying this is resolved? Lol. I’m so annoyed. 

This would affect calories burned all day right?

[LMCook55]

O no steps are showing. My Fitbit shows steps but on my phone app nothing is recorded
Ugh
Very frustrating
Linda C

Sent from my iPhone

[healthy17]

Today is Tuesday, November 8th and I am STILL having this issue on my iOS app. What is Fitbit/Google doing to resolve this? This is hardly encouraging that this issue has persisted so long and is affecting so many of us! 

[healthy17]

It’s been an issue for 2 weeks on the iOS app and still not resolved. Just went over to the App Store and registered my dissatisfaction perhaps others should do the same!  

[healthy17]

It’s been an issue for 2 weeks on the iOS app and still not resolved. Just went over to the App Store and registered my dissatisfaction perhaps others should do the same!  

[healthy17]

It’s been an issue for 2 weeks on the iOS app and still not resolved. Just went over to the App Store and registered my dissatisfaction perhaps others should do the same!  

[healthy17]

It’s been an issue for 2 weeks on the iOS app and still not resolved. Just went over to the App Store and registered my dissatisfaction perhaps others should do the same!  

[CB201]

A two week delay for what should be a simple fix -- not creating anything new, but reverting to the old code -- is a sign that the powers that be at Google/Fitbit perhaps don't listen to what their customers are expressing on this forum. We've been exceedingly patient but perhaps it's time now to start posting about this elsewhere, e.g. on the Reddit Fitbit forum, comments on news stories on Fitbit, tweeting @ Fitbit and Google execs, etc....

[AdrienneEmma]

I am having the same issue. When will this be resolved?

[brianholl]

There is currently no commutation and no end in sight. I’m already on Amazon since they don’t seem to care at all to even respond to this. Shameful 

[Cassiopea]

Hi any updates on this from your last post. Still does not work. 

[healthy17]

perhaps a bad review for the app?

[healthy17]

Outstanding issue for over two weeks. Update broke it. Wake up Google/Fitbit because your customers are very unhappy with your lack of responsiveness on this matter. Wondering if anyone is running iOS 16, and if they have the same issue. I have been reluctant to update to 16 yet.