Graphs show "no measurements" instead of data

[evantheironman1]

My relatively new Versa 2 is not tracking anything beyond high level data. Every category just says “no measurements” once you click on the daily totals of each category. Where you should see peaks and valleys is just a statement called “no measurements.” Any thoughts? Thanks in advance!

Moderator Edit: Clarified subject

[Jennyliz67]

Mine works! I had to go look for the update. It didn’t automatically push the update to me. Thank you 

[JessChessy]

How do you look for the update? I usually just get automatic app updates 

[pdv75]

I had to manually update from the app store

[waldenwitch]

It hasn’t worked for me either, despite the update. Still “no measurements” on the step graphs. 

[JessChessy]

I’ve manually updated the app and it’s showing details again now 

[Suezyork]

Go to the App Store 

[brianholl]

Mine is fixed 

[LMCook55]

At Suzyz. So not the Fitbit icon on your phone. There’s something in the App Store persay

Sent from my iPhone

[magicmonkey]

What do you do?

 

[magicmonkey]

May I ask how you ‘manually update’ the app?

[brianholl]

Delete the app and re download it 

[LMCook55]

How did you do that. My Fitbit says it was updated  in July 2022

[brianholl]

Delete the app on your phone, then go to the App Store and download again 

[Suezyork]

Update your apps manually

• Open the App Store.
• Tap your profile icon at the top of the screen.
• Scroll to see pending updates and release notes. Tap Update next to an app to only update that app, or tap Update All.

[LMCook55]

Do you lose all your past stuff

[Suezyork]

I wouldn’t delete the app

this is what I did and I didn’t lose any data

How to Update your apps manually

• Open the App Store.
• Tap your profile icon at the top of the screen.
• Scroll to see pending updates and release notes. Tap Update next to an app to only update that app, or tap Update All.

[CJones110]

This worked for me too, all data now there 😀

[Fumes21]

Woohoo the new update works!

[LMCook55]

I don’t see any of this “pending updates and release notes” 

[waldenwitch]

Brilliant, thank you. The app said it had updated, but when I went to the App Store there was still another update to do, and it’s now fixed. Yay!