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HELP! What Fitbit do I have??

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‎05-18-2018 18:32

‎05-18-2018 18:32

My grandpa gave me a Fitbit a while back and I have no idea which one it is. Can someone help me figure it out please? It looks like 2-3 different ones.

 

its black, about an inch wide and I think less than a quarter inch wide screen. The screen’s length goes against the width of the band. It has a 2 prong charge port. It looks kinda like a flex or force. Please help me lol

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1 BEST ANSWER

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‎05-18-2018 18:47

In response to VivaciousNymph

‎05-18-2018 18:47

Hello @VivaciousNymph

 

Take a look at this picture to see if one of them seems most like your Fitbit. Can your Grandpa remember which one it was?

Fitbit_Help_-_2018-05-18_21.40.39.png

 

 

 

 

The Flex charges by removing the tracker from the band, so you can rule that out.

 

Force was recalled a few years back.

 

One way to know what it is, set it up and during the process, you will be prompted to click on the image that is your device. It should tell you.

Stepping in the U.S.A. since September 2013. Android 14

View best answer in original post

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2 REPLIES 2

‎05-18-2018 18:33

‎05-18-2018 18:33

My grandpa gave me a Fitbit a while back and I have no idea which one it is. Can someone help me figure it out please? It looks like 2-3 different ones.

 

its black, about an inch wide and I think less than a quarter inch wide screen. The screen’s length goes against the width of the band. It has a 2 prong charge port. It looks kinda like a flex or force. Please help me lol.

 

i haven’t used the app yet, but I use iPhone, so it would be iOS 

Best Answer
0 Votes

‎05-18-2018 18:47

In response to VivaciousNymph

‎05-18-2018 18:47

Hello @VivaciousNymph

 

Take a look at this picture to see if one of them seems most like your Fitbit. Can your Grandpa remember which one it was?

Fitbit_Help_-_2018-05-18_21.40.39.png

 

 

 

 

The Flex charges by removing the tracker from the band, so you can rule that out.

 

Force was recalled a few years back.

 

One way to know what it is, set it up and during the process, you will be prompted to click on the image that is your device. It should tell you.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer