help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

HR...is this new info?

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-09-2019 18:32

‎11-09-2019 18:32

BE964B32-9676-4657-A3DB-9042BE75040A.jpeg

 

A6E020AE-EBBE-4E06-9008-246EF237BF85.jpeg

 

B11925AB-BF3D-4E29-B09E-C17D82D24C54.jpeg

 

Assuming this data is new with an update? Can anyone point me to explanations? No idea what I’m looking at here...

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎11-10-2019 06:44 - edited ‎11-10-2019 06:51

In response to lorraineg

‎11-10-2019 06:44 - edited ‎11-10-2019 06:51

If it is gone today, I think that means something Fitbit was doing on their end, rather than your app version.  But if you do want to find app version, click on user pic at top left of 'Today' screen; then on 'Account' page,scroll way down to 'Help" and Help show the app version you have.

 

But I have never seen display like you had,

but, on looking again, I wonder if the 2nd display could have been fitness level and 3rd display minutes in heart rate zones, the regular things for those displays but just presented as raw data instead of graphically, as a temporary glitch.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

View best answer in original post

Best Answer
3 REPLIES 3

‎11-09-2019 20:31

‎11-09-2019 20:31

Is that from clicking the heart rate tile from the 'Today' page?

Which app version do you have?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer
0 Votes

‎11-10-2019 05:36

In response to JohnnyRow

‎11-10-2019 05:36

Yes, it is. I don’t see it today oddly enough. It was in place of the graphs that you can maximize. Where would I find the app version on ios?

Sent from my iPhone
Best Answer
0 Votes

‎11-10-2019 06:44 - edited ‎11-10-2019 06:51

In response to lorraineg

‎11-10-2019 06:44 - edited ‎11-10-2019 06:51

If it is gone today, I think that means something Fitbit was doing on their end, rather than your app version.  But if you do want to find app version, click on user pic at top left of 'Today' screen; then on 'Account' page,scroll way down to 'Help" and Help show the app version you have.

 

But I have never seen display like you had,

but, on looking again, I wonder if the 2nd display could have been fitness level and 3rd display minutes in heart rate zones, the regular things for those displays but just presented as raw data instead of graphically, as a temporary glitch.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer