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Heart Rate graph is incomplete during the day.

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‎02-06-2017 00:57 - last edited on ‎02-08-2017 03:57 by Moderator Alum

‎02-06-2017 00:57 - last edited on ‎02-08-2017 03:57 by Moderator Alum

My Fitbit work ok on the heart rate graphic the first five days but now for the last few days not showing the full day . Stops around  noon and them up dates  the graph the day after at some point. . I have reset my tracker. And move the Fitbit up and down the waist . Still the same . 

 

Moderator Edit: Clarified Subject.

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‎02-08-2017 03:51

‎02-08-2017 03:51

Hello @Malcraw, thanks for joining us, it's great to have you on board! Smiley Happy

 

Thanks for letting us know about this issue. Our team is aware of the problem and is working to resolve it as quickly as possible. In the meantime, to refresh the information in the app and have the graph updated correctly, please forceclose the app by double-tapping the home button and swiping up the app. 


I appreciate your patience and and understanding, if there's anything else I can do for you, please feel free to reply! Smiley Wink

Marco G. | Community Moderator, Fitbit

Did you find my post helpful? Vote for it or mark it as a Solution! Robot wink

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