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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @Leonie1, have a warm welcome to the Fitbit Community! 
I appreciate your participation in the Forums and for sharing your experience with us. Tell me, which tracker are you currently using? Have you restarted it yet? Have you checked that you're getting a heart rate reading when exercising? Would it be possible for you to reply to us with a screenshot of the exercises that are missing the heart rate graph? This will be very helpful for us to check this further.
Thanks for your patience and understanding, we'll be waiting for your reply.
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @Leonie1, have a warm welcome to the Fitbit Community!
I appreciate your participation in the Forums and for sharing your experience with us. Tell me, which tracker are you currently using? Have you restarted it yet? Have you checked that you're getting a heart rate reading when exercising? Would it be possible for you to reply to us with a screenshot of the exercises that are missing the heart rate graph? This will be very helpful for us to check this further.
Thanks for your patience and understanding, we'll be waiting for your reply.
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello @Leonie1, I hope you're doing well, thanks for taking the time to reply.
I sincerely apologize for the delay in the response. I'm very glad your issue has been resolved, thanks for coming back and let us know.
In case you have some spare time, I would like to invite you to visit our Discussions board where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!
Best Answer