help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Heart rate disappeared from dashboard

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-19-2020 03:00 - last edited on ‎06-21-2020 13:13 by

‎06-19-2020 03:00 - last edited on ‎06-21-2020 13:13 by

The heart rate on my dash suddenly disappeared. When I go to Discover it is still checked off. I have hit edit on the dash and it does not pop up as an option to add. Any idea how I get it back?  I have re-installed twice. 

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
2 REPLIES 2

‎06-21-2020 13:13

‎06-21-2020 13:13

Welcome to the Fitbit Community, @Kelc13.

 

I am sorry to hear your hear rate disappeared from your dashboard. Thanks for trying to resolve this, I appreciate the additional details and I am here to help. I recommend confirming if you've followed these steps: How do I add, remove, or rearrange stats on the Today tab in the Fitbit app?

 

Looking forward to hearing back from you.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer
0 Votes

‎07-14-2020 07:25

In response to LiliyaFitbit

‎07-14-2020 07:25

I am still having the issue despite reinstalling the app several times and following the steps above. 

as the Fitbit is an activity tracker, this seems like a big issue where people might not want to use the device.  The Apple Watch doesn’t have this issue. 

Best Answer
0 Votes