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Heart rate graph blank

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‎03-06-2021 10:58 - last edited on ‎03-07-2021 16:24 by

‎03-06-2021 10:58 - last edited on ‎03-07-2021 16:24 by

My heart rate graph is blank for times when I am over 116 beat/minute. I can find no way to change the y axis so it shows data above 116 bpm. .

 

 

Moderator edit: subject for clarity

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‎03-07-2021 16:23

‎03-07-2021 16:23

Welcome to the Fitbit Community, @CherylM88.

 

Thanks for the details shared in your post. I appreciate your efforts and recommend trying the following:

 

  1. Log out from the Fitbit app.
  2. Verify if the Fitbit app is updated to the latest version. For instructions, see this help article.
  3. Force quit the Fitbit app.
  4. Reboot your phone.
  5. Open the Fitbit app and log back in to your account.

For more information about tracking heart rate, see How do I track heart rate with my Fitbit device? 

 

Hope this helps!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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