06-25-2019 18:20
06-25-2019 18:20
Lately Fitbit is not accurately measuring heart rate. It is missing by 50 to 70 bpm. I have wiped cleaned the device and checked several times. Especially when I am done with 30 mins run on treadmill, the treadmill monitor reports ~190 bpm while Fitbit reports 120 bpm. It used to be within 10 bpm of each other. I tried different treadmills, cleaning and checking again, but same result.
06-26-2019 12:19 - edited 06-26-2019 12:19
06-26-2019 12:19 - edited 06-26-2019 12:19
Hello @pranavgulavane welcome aboard, it's a pleasure to assist you with your heart rate concern.
I appreciate your effort and time troubleshooting your device prior posting. Let me share with you that heart rate reading varies depending on several factors like movement, temperature, humidity, stress level, physical body position, caffeine intake, and medication. If you haven't already done so, please review our information and tips for heart rate accuracy here.
Though we've found that PurePulse provides better overall heart rate tracking than cardio machines or chest straps since it tracks your heart rate day and night, wrist placement during certain vigorous exercise is important. Review the information on optimal wear closely and make sure you follow the recommendations.
Let me know how it goes, I'll be here if you need anything else.