Heart rate not displaying after updating to iOS 4.3

[RGE23]

 

 

With the latest iOS update  4.3, the heart rate number is not displaying in the heart tile. The darkened circle and the dot in the circle indicates that there is live data.

I removed and reinstalled the app but still not showing. However it does display in the Resting Heart Rate tile.

iPhone 7 iOS 15.8, Versa 3

[Krwinch]

Just updated the app to 4.04. All is well again and now I also have the battery percentage at the top left corner - bonus!

[JuanFitbit]

Hi everybody ! Thank you for continuing sharing your screenshots and reports. 

@MissMyData @Krwinch , Thank you for sharing that with the new update the heart rate is appearing again. We'll continue monitoring this for more confirmations. 

[Mandy5319]

I cannot get the updated software. I have checked and it says I am on the most up to date version of 4.03. I am in the UK

[LZeeW]

@Mandy5319  There is a note in the Fitbit Community Blog announcement that says it will take time to roll out to everyone and to be patient.

[AC111]

How to get the dashboard of my Fitbit app to show the instantaneous heart rate. Currently it shows a range of heart rate 

[Mandy5319]

Thank you!

[LZeeW]

Hello @AC111 and welcome to the Community.  If you use an iPhone, there is a known bug in version 4.03 of the Fitbit app.  An app update is rolling out and it will fix this problem.  Be patient.

[Becky671]

Until a few days ago, it showed my bpm on the upper part of the dashboard and that stopped. It shows below if I scroll down, but what happened?

 

 been a bit, but it did show it up top. 

[Snowpeep250]

Since the update, the app is no longer tracking HR or sleep.  Is this also part of the “bug” with the new software?

[BambieGA]

I updated the app and the tracker-same

[jckii]

After updating both my iPhone iOS and Fitbit app AND the Fitbit itself to all latest software, the current heart rate isn't showing on the app dashboard.  If I click on my tracker (I have the Inspire 2), it shows the current heart rate, but when I go into the app on my phone and go to the dashboard, it just shows " - " where it should show current BPM.  It DOES show graphically where in my heart rate range my current heart rate is, but not the actual BPM. 

I have done some troubleshooting... disconnected Bluetooth by 'forget this device' and re-setup Fitbit, also turned Bluetooth off and on again and rebooted Fitbit.  But... still no current BPM on the dashboard.  PLease help?

ashboard.  Help?

[soccerali23]

Me too.  Mine won’t display heart rate.

[Bikeracer]

Have you updated to version 4.04 of the app?

Sent from my iPhone

[Krwinch]

Update to 4.04 fixed that exact problem for me. It will also add a numerical percentage value for your battery in the top left corner.

[Jkwm]

I’m not getting heart rate or sleep. When will this be fixed?

[JuanFitbit]

Hi everybody ! Thank you, to those that confirmed that the heart rate is shown again in the app and battery % also. 

For those who still need to update the app, i appreciate your patience until the app is available for you all. 

@Jkwm , A warm welcome to the Community ! Thank you for your report.  
Do you see the heart rate on your Fitbit? 
Are the green LEDs blinking?