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Heart rate not tracking on app

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‎03-15-2016 21:07

‎03-15-2016 21:07

Since the recent update on Wednesday my decice is only sporadically keeping heart rate and the app is not keeping any heart rate information. I have tried resetting device and app, and nothing as worked. What should I do??
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‎03-28-2016 12:59

‎03-28-2016 12:59

It's nice to see you here my friend @Mstewart1009 Smiley Very Happy! Hmmm..very strange let me say.. Have you tried setting up your tracker as a new device? This may do the trick!

 

Give it a shot and let me know the good news! 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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