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Help email messaging not working on IOS

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‎11-08-2016 20:20

‎11-08-2016 20:20

I get no confirmation emails.

Problem I was trying to address is that I did not get any exercise credit today despite spending 55 minutes on the treadmill.
Basic (disintegrated), Ultra, One, Surge (returned), Flex, Charge, Alta, Charge 2, iPhone 7 Plus, Macbook Pro, iPad Pro.
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‎11-09-2016 05:56

‎11-09-2016 05:56

It's great to see you around @guitarwoman. If you are not receiving notifications, I recommend following the instructions provided in the My tracker isn't receiving notifications (iOS Fitbit app) post. About the treadmill, what type of credit would you like to receive? 

 

Hope to hear from you soon. Woman Wink

Alejandra | Community Moderator, Fitbit

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