Help needing help please

[anthony.claytor]

My fit bit versa first generation keeps popping up my messages and then goes to shortcuts for exercise. I can’t get it to stop and it’s draining my battery. I’ve forced closed the app. I’m force closed and rebooted my fit bit so many times and it still keep popping up my messages and shortcut screens to exercise. 

[Guy_]

Hi @anthony.claytor - accidental button presses can be the issue.

When you swipe the watch face to the left it shows you the first 4 launch icons.

By default the top right button when pressed once starts the first app top left and the bottom right button the app bottom left.

The app launch icons can be moved around. Press and hold an icon then move it. You may want to rearrange the order.

If you press and hold the top right button it brings up your messages. [long press of the bottom right button does nothing]

You can also configure what happens if you long press the left button in watch Settings.

By adjusting what the buttons do you can improve the situation, or even try wearing it on the other arm.