06-23-2016 14:02 - edited 07-15-2016 10:47
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06-23-2016 14:02 - edited 07-15-2016 10:47
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Fitbit Update 6/30/16
Please update to iOS App version 2.24.1 if you haven't already. This update has a fix for the hourly activity progress being displayed incorrectly on the new dashboard. Click here to be redirected to the iOS App Store.
Fitbit Update 6/23/16
It was brought to our attention that some iOS users using the new dashboard preview are seeing either too many or too few dots on their Hourly Activity Goal tile. For both instances, I would recommend:
- Clicking the Account button in the bottom right-hand corner.
- Click Advanced Settings.
- Toggle the 'Preview New Dashboard' off and then back on.
This temporary workaround should help until our team is able to implement a long-term fix for this issue.
Answered! Go to the Best Answer.
Accepted Solutions
06-30-2016 08:11
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06-30-2016 08:11
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Hi everyone,
I've got great news! Please update to Fitbit iOS App version 2.24.1 if you haven't already, it contains a fix for hourly activity progress being displayed incorrectly on the new dashboard. Click here to be redirected to the iOS App Store.
Thanks for everybody's patience while we worked this one out!
06-22-2016 10:30
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06-22-2016 10:30
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I just updated my iPhone (5s) app to the newest version and my Hourly Activity Tile looks odd now. My hourly activity is tracked from 7am to 6 pm (12 hours)l, but the number of dots has doubled to 24. See the image below.
Is this by design or is there an issue with my app? When I click on the tile, it shows just 12 dots for the 12 hours like normal. At first I thought Fitbit might have started tracking on the half hour as well, but the dots that are highlighted in the tile correspond to the hours that I've completed my 250+ steps (7, 8, and 11 so far).
06-22-2016 14:28
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06-22-2016 14:28
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Next time I opened my app, it looked like the image below. I logged out of the app then logged back in and now it's back to the first picture with too many dots. Anybody else have this happen? I'm trying to avoid a call to support if I can.
06-22-2016 19:11
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06-22-2016 19:11
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06-22-2016 23:09
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06-22-2016 23:09
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06-23-2016 00:14
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06-23-2016 00:14
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06-23-2016 00:43
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06-23-2016 00:43
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06-23-2016 04:08
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06-23-2016 04:08
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06-23-2016 04:56
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06-23-2016 04:56
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06-23-2016 06:49
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06-23-2016 06:49
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The same has happened with mine! I am currently on a hiking trip and wanted to see my steps from the past 2 days and yet nothing shows up on my dashboard. This is quite frustrating.

06-23-2016 07:53
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06-23-2016 07:53
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I too see a lot of dots. Too many I think. All since last update.
06-23-2016 08:04
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06-23-2016 08:04
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06-23-2016 08:42
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06-23-2016 08:42
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so after this last update the hourly steps tracker on my dashboard on my phone is showing 24 dots instead of the 12 that I have it set for. Unless I knock my hours way back (considering it's asking for DOUBLE what I am setting it for), it's never going to go green again 😞
Is this a bug or some new feature that has yet to be completely unveiled? A co-worker with the Blaze is also seeing the same thing on her dashboard on her phone - we both have iphones.
A little information on this and maybe some help to get it back to where it should be would be greatly appreciated! Thanks!
06-23-2016 10:37
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06-23-2016 10:37
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I'm having the exact same problem since the FitBit 2.24 update for iOS. When I start the app, the Hourly Activity Tile shows twice as many dots (20) as number of hours I'm tracking (10). If I edit the number of hour I'm tracking, all the dots disappear.
Strangely, the correct number of dots appeared yesterday evening while I was trying to see if there was a way to restore correct function to this tile. I'm trying to reproduce the steps I took, but so far haven't been able to get it working again...

06-23-2016 10:41
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06-23-2016 10:41
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OK, so to get the Hourly Activity Tile to correctly display the dots, you can do this:
Tap Account > Advanced Settings > turn off Preview New Dashboard
then...
Tap Account > Advanced Settings > turn on Preview New Dashboard
It seems like this only works until the app restarts, which causes the tile's buggy display behavior to reappear.
06-23-2016 11:00
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06-23-2016 11:00
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I was seeing that yesterday for an hour or so but now I don't get any pink dots at all, just the 3 of 9 hrs. I just was updated to 2.24 (531). When I click on the tile, the dots are there, just not in the dashboard tile. I miss my actual dots. Hope they fix this in the next update
06-23-2016 11:41
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06-23-2016 11:41
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Now I'm not getting the dots on the display. Just the little man and no. of hours. Anyone else having this issue. What can I do? I don't want to delete and reinstall app and lose all my data.
06-23-2016 11:51
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06-23-2016 11:51
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06-23-2016 12:08
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06-23-2016 12:08
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I've got the same deal. Rebooting the device doesn't correct the problem.

06-23-2016 13:20
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06-23-2016 13:20
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