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Hourly goal incorrect

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‎06-18-2020 13:22 - last edited on ‎06-19-2020 18:04 by

‎06-18-2020 13:22 - last edited on ‎06-19-2020 18:04 by

I have met my 12 hour “250 step per hour” for several days and have been able to see my accomplishment until today. Yesterday shows but the day before that shows only 3 hours of 12 which I KNOW I completed the 12 hours. I logged off, restarted my fitbit and my phone and shut off/on wifi. 

 

 

Moderator edit: subject for clarity

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‎06-19-2020 18:04

‎06-19-2020 18:04

Welcome to the Fitbit Community, @LaceyLizz12.

 

I appreciate your participation in the Forums and sharing that your hourly goal isn't showing correctly. Thanks for trying to resolve this, I appreciate the additional details and I am here to help.

 

I would like to confirm that our team is aware of this issue and we're working to identify a resolution as quickly as possible. I am sorry for any trouble. I appreciate your patience and look forward to getting you back on track.

 

Let me know if you have any questions.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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